• Voted Best Company
  • 24/7 Emergency Service

From Serving Our Country,
To Serving You

5 Star Rated

24/7 Emergency Service

Professionally Trained

Background Checked

Drug Tested

Robert Keith

About Hero Services

Hero Services began serving the Knoxville area in 2004 as a new construction plumbing company. Founder and Air Force veteran Robert Keith had a mission to provide high-quality service with a positive, drug-free environment for clients and employees alike. The company transitioned to service and repair in 2013 under the name Knoxville Plumbing. In 2018, Knoxville Plumbing acquired J&J Septic, a septic pumping service with 17 years of experience in the community. The company became Hero Services and added HVAC and electrical services in 2019, led by technicians with over 30 years of experience.

Mission

It is our goal to provide the most innovative and highest quality services. Providing peace of mind for you as our client and us as professionals, while we exceed your expectations of customer service.

Vision

To grow by being the best service company our clients have ever had in their home. Continue to be the best workplace for our veterans and anyone who shares our values. Impact the lives of heros in our community by supporting military and first responder causes.

Meet The Founder

Robert Keith

Robert Keith

Robert Keith began his career in plumbing while serving in the United States Air Force, receiving his training at Sheppard Air Force Base. After 4 years as a plumber and pipefitter, he served 7 years as an instructor for the Air Force Civilian Service. Robert has experience in utilities, industrial, residential, construction, service, and repair. He has been trained and certified with items such as Uponor Pex, Tracpipe, propress, and megapress, and has received master plumbing licenses in three different states. In his 30+ years of experience, Robert has sought to transfer the military’s values of discipline, honesty, and pride to his work. At Hero Services, our mission is to apply those same values when serving our clients.

Our Services

Plumbing

Residential & commercial plumbing services. Serving you from little faucet repairs to commercial repipes

HVAC

Residential & commercial HVAC services. From maintenance, repairs, replacements, and indoor air purification services.

Electrical

Residential & commercial electrical services. From replacing plugs to entire commercial rewires.

Pumping

Residential & commercial septic tank services and commercial grease trap services.

Why Choose Us?

There are quite a few service contractors operating in Knoxville, providing installation, maintenance, and repair services to commercial and residential customers. With this in mind, you may be asking yourself why you should hire Hero Services in Knoxville, TN to take care of your needs, in preference to another company in the area. To help you make the right decision (hiring us of course!), we have listed the key benefits of working with us rather than one of the other service companies in the area of Knoxville, TN:

5 Star Rated

We have been rated 5 stars on Google, Facebook, and Yelp! Check us out.

24/7 Emergency Service

Our professional office staff and technicians are always ready to serve you in Knoxville, TN. We are awaiting your call 24/7.

Professionally Trained

Our highly experienced technicians are the reason that we are able to provide such a fantastic range of high-quality services in Knoxville, TN.

Background Checked

All of our technicians in Knoxville, TN are background checked. This ensures you that whoever we send to your home has passed a comprehensive background check.

Drug Tested

Our entire company has to pass a drug test prior to employment and randomly during. Our company is recognized by the state of TN as a “TN Drug Free Company".

What Our Customers Say

  • Peggy Aubert Kennedy Avatar
    Peggy Aubert Kennedy
    10/20/2019 - Facebook

    Chris and Dakota replaced 2 HVAC air handling units for us. Their work was professional and the job was done in a timely manner. The guys were friendly, courteous and knowledgeable. We definitely recommend Hero Services.

  • Leila E Stinson-Prucha Avatar
    Leila E Stinson-Prucha
    11/01/2019 - Facebook

    Chris and Dekota did a great job. They had everything fixed no time flat. I would recomend them to everyone. Thank You Guys. Leila Prucha.

  • JD Briere Avatar
    JD Briere
    10/16/2019 - Facebook

    I loved my experience with Hero Services. Chris Mann was hands down the most professional, easy to work with HVAC guy I've ever had. He really takes the extra time to be sure everything is completed to perfection, and is very personable making it easy to learn from and enjoy him. Thank you!!!

  • Vickie Reid Avatar
    Vickie Reid
    10/19/2019 - Facebook

    Chris and Dekota are a great team. They are friendly and knowledgeable. Chris went the extra mile to return to our new place when we put in a call late on Friday night. He was able to come right out and assess the simple fix to get our heat up and running.

  • Tike Goddard Avatar
    Tike Goddard
    10/11/2019 - Facebook

    Dekota and Chris did an excellent job addressing our HVAC needs and providing sound and practical solutions. I highly recommend Hero Services as well as Knoxville Plumbing. Both are incredibly respectful and considerate as well as excellent at their crafts.

Awards & Affiliations

News/Blog

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