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Best Septic Tank Pumping in Knoxville, Tennessee

5 Star Rated

24/7 Emergency Service

Professionally Trained

Background Checked

Drug Tested

Hero Services Model

Are you looking for some Knoxville professionals to pump your septic tank?

If you are among the 1/3 of American homeowners in Knoxville, Tennessee who own septic tanks, then getting your septic tank pumped will be a high housekeeping priority. Septic tanks offer a fairly cost-effective alternative to being plugged into the municipal wastewater systems in Knoxville, Tennessee. However, septic tanks do require hands-on, expertise to maintain. Handling your septic tank maintenance yourself on a DIY basis does come with it’s associated risks – and any failure could present unprecedented loss. Hence why a cost-effective, professional pumping service in Knoxville, TN can be a very wise long term real estate investment.

Call us today for further information on our professional Knoxville septic tank pumping services.

Some septic tank basics

Septic tanks are a central repository for all your water-based household waste, including:

  • toilet
  • shower
  • sinks
  • washing machine etc.

The outlets from each of these waste sources all converge into a single pipe and end up being buried in a storage tank underground.

Inside the septic tank…

..the contents are:

  • More solid matter, which sinks to the bottom
  • A liquid substance which sits in the middle of the mix
  • Froth-like foam consisting of fats and other insoluble waste matter

In an efficiently working septic tank system, the effluent (liquid-based run-off) is siphoned off into a drain field. When properly installed, the effluent should be released into the drain field below the water table, as not to contaminate the drinking water supply.

Problems with septic tanks

Whilst septic tanks are relatively simple in their operational processes when problems occur they can be:

  • damaging,
  • inconvenient and
  • consequently very costly to correct.

Often, by the time telltale symptoms of problems are present, the situation is far beyond control and satisfactory remedy. A preemptive septic tank maintenance program, therefore, is the best advice from our Knoxville experts. As the old adage goes, prevention is better than cure.

Septic tank pumping in Knoxville

The primary activity in maintaining your septic tank is pumping it regularly. For the risk of stating the obvious, it essentially involves pumping your septic tank clear of all contents. This essentially reboots, or presses reset on your septic tank for the resumption of operation. Our septic tank pumping service in Knoxville, TN is a reliable local partner in keeping your wastewater systems clear, all year round. 

Timing your septic tank maintenance & pumping in Knoxville

Timing is key with a septic tank maintenance program. Technically, our team in Knoxville, TN will need to get to your tank before the scum level is approx. 6 inches of the outlet pipe opening. The question is, how can we tell that your tank is ready for pumping? The answer is that there is no accurate way of estimating the appropriate time for a pump. The best practice is to schedule (at a minimum) annual septic pump checks with our Knoxville team of experts. Usually, within a 12-month period, your tank will be just about ready for another service pump. This time period is typically advised by most departments of health.

What does our septic tank check entail?

When on-site we will:

  • Measure the sled and scum levels,
  • Check all pipes and mechanisms for effectiveness,
  • Also, examine your drain field

Again, our annual check in Knoxville is the most advisable interval for examining & ensuring correct functioning.

Are septic tank additives any good? Do they work?

A major problem arising from septic tank malfunctioning is blockage of pipes. 

Having your septic tank pumped regularly in Knoxville, Tennessee is the most effective and trusted method for preventing this. 

Alternative methods on the market such as septic additives are also widely promoted, however… 

Septic tank additives have a very costly flaw in their make-up… 

Their chemical action produces an imbalance in the microbial breakdown processes within the septic tank:

The result?

Improper breakdown of waste and consequently greater potential for blockages. In other words, chemical additives more than often are counterproductive to your septic tank enzymatic breakdown.

Skirt around the issue of septic tank maintenance with DIY pellets and you could risk:

  • tank overflow
  • belching drains
  • wastewater flooding in the drain field

…the permutations could be devastating: effluent seeping above the water table…

…worse still… 

…seeping above the ground and directly contaminating drinking water supply – and in the very worst cases, producing adverse health outbreaks.

So, then what’s the answer to avoiding these issues?

Simply put, get your Knoxville septic tank pump service scheduled asap to ensure you keep all potential wastewater issues at bay.

The practicality of septic tank pumping in Knoxville, Tennessee

When we come to perform a septic tank pumping session at your Knoxville property, our truck and operatives will require access to the sited installation of your septic tank.

Preparing your land for our access prior to arrival will be much-needed assistance in getting the job done.

Whilst our septic tank technicians in Knoxville are trained, qualified & not to mention courteous – they are rendered useless if they can’t physically get to your tank.

What does a Knoxville septic tank pump service entail?

To pump your tank, our expert team in Knoxville will literally empty out your tank of all its contents, drawing up waste into our truck. Once completed. your tank will be reset to be filled all over again. 

Where does the waste go? 

The local government in Knoxville, TN has strict rules and regulatory frameworks, which all reputable waste processing services, like our business, must adhere to. At the end of the line, your septic tank contents are either emptied into approved landfills or even used as fuel for in new eco-electricity generating plants.

Want to get your Knoxville septic tank pumped with us?

Get in touch today and our team of experts in Knoxville will happily answer all of your questions as best we can. Following an initial phone assessment, our team of specialists in Knoxville will arrange your first septic tank inspection and subsequent pumping services in Knoxville, TN.

Why should you use our Knoxville septic tank pumping services?

Well, you might ask – why do our customers in Knoxville, Tennessee enjoy using our septic tank pumping services:

  • systems knowledge and enthusiasm to share
  • fully approved, qualified and with sound experience
  • competitive pricing in Knoxville
  • good service availability in Knoxville
  • up-to-date methods and equipment in Knoxville

Whilst our team of specialists in Knoxville can’t guarantee we can solve every septic tank problem, we do offer an honest and effective service guarantee. If our Knoxville team can’t solve it, we’ll tell you why and what your alternatives are…and if we can solve it, our specialists in Knoxville will be:

  • prompt
  • professional
  • transparent
  • comprehensive

…leaving nothing undone

Our Services

Septic Tank Pumping

Septic Tank Inspections

Septic Tank Riser Installation

Septic Tank Locating Service

Residential Septic Tank Services

Commercial Septic Tank Services

Grease Trap Pumping

Grease Trap Inspections

Why Choose Us?

There are quite a few service contractors operating in Knoxville, providing installation, maintenance, and repair services to commercial and residential customers. With this in mind, you may be asking yourself why you should hire Hero Services in Knoxville, TN to take care of your needs, in preference to another company in the area. To help you make the right decision (hiring us of course!), we have listed the key benefits of working with us rather than one of the other service companies in the area of Knoxville, TN:

5 Star Rated

We have been rated 5 stars on Google, Facebook, and Yelp! Check us out.

24/7 Emergency Service

Our professional office staff and technicians are always ready to serve you in Knoxville, TN. We are awaiting your call 24/7.

Professionally Trained

Our highly experienced technicians are the reason that we are able to provide such a fantastic range of high-quality services in Knoxville, TN.

Background Checked

All of our technicians in Knoxville, TN are background checked. This ensures you that whoever we send to your home has passed a comprehensive background check.

Drug Tested

Our entire company has to pass a drug test prior to employment and randomly during. Our company is recognized by the state of TN as a “TN Drug Free Company".

What Our Customers Say

  • Vickie Reid Avatar
    Vickie Reid
    10/19/2019 - Facebook

    Chris and Dekota are a great team. They are friendly and knowledgeable. Chris went the extra mile to return to our new place when we put in a call late on Friday night. He was able to come right out and assess the simple fix to get our heat up and running.

  • Michelle Bishop Avatar
    Michelle Bishop
    1/15/2020 - Facebook

    Chris and Adrian did electrical work at our place. They did a great job, showed professionalism and quality work! All my outlets are now working. They explained the steps they were going to take and finished on a timely manner! My family could not happier. Chris and Adrian rock! Thank you!

  • Peggy Aubert Kennedy Avatar
    Peggy Aubert Kennedy
    10/20/2019 - Facebook

    Chris and Dakota replaced 2 HVAC air handling units for us. Their work was professional and the job was done in a timely manner. The guys were friendly, courteous and knowledgeable. We definitely recommend Hero Services.

  • Leila E Stinson-Prucha Avatar
    Leila E Stinson-Prucha
    11/01/2019 - Facebook

    Chris and Dekota did a great job. They had everything fixed no time flat. I would recomend them to everyone. Thank You Guys. Leila Prucha.

  • Tike Goddard Avatar
    Tike Goddard
    10/11/2019 - Facebook

    Dekota and Chris did an excellent job addressing our HVAC needs and providing sound and practical solutions. I highly recommend Hero Services as well as Knoxville Plumbing. Both are incredibly respectful and considerate as well as excellent at their crafts.

How Can We Help?

Here in Knoxville, Tennessee Hero Services, we aim to help our customers as best as we can. As a Veteran-Led Business, we served our country now it is time to serve you. Below are some limited time offers for you to enjoy. Get them now before it is to late.

$50 off Your 1st Septic Pumping Service

As the seasons and weather change, it can have a negative impact on your septic system. If you need assistance pumping your septic tank, then enjoy this $50 off coupon on your first septic tank pumping service.
$50 OFF

$99 Nest Thermostat Install

For $99 only, Hero Services will install Nest Thermostat at your home. Get it now before it is gone. For Limited Time Only, Message or call to schedule NOW! Keep your home connected! ❄️🏠

Awards & Affiliations

Pumping FAQs

No. Unless your whole system is traffic rated, parts of it will not be able to support the weight of a vehicle. If a portion of your system gets crushed, failure may occur.

We do not recommend using any acid-based drain openers. Many of them contain a fair amount of sulfuric or muriatic acid, which can accelerate acid damage to your tank.

When used in moderation, most cleaning chemicals are okay, but high concentrations or excessive amounts of bleach or detergent can stunt or eliminate the anaerobic bacterial action that keeps your system flowing.

Most residential septic systems were designed to handle 1.5 persons per bedroom. So, if you have a three bedroom home, your system was designed to handle no more than 4.5 persons. In this situation, housing 9 or 10 people would not be wise as you would risk overwhelming your system.

Your system is not intended to be support a laundromat. In fact, you probably shouldn’t do more than a couple loads of laundry a day. We recommend that you spread your laundry throughout the week so that you do not have to do it all in one day. Most washing machines use 70 to 100 gallons of water per load of laundry. (High efficiency, front loading washing machines are an exception as they only use 15-35 gallons per load.) Brand new, your system can only get rid of 350 gallons per day or less. Don’t test it; it isn’t worth it.

Vip Club


Plumbing Maintenance
Electrical Maintenance
Discounted Septic Pumping
Extended Warranties
Discount on Services
Home Value Booster
Heating Tune Up
Cooling Tune Up
Front of Line Service
Service Fee Discount
Exclusive Promotions
No Contract


Plumbing Maintenance
Electrical Maintenance
Discounted Septic Pumping
Extended Warranties
Discount on Services
Home Value Booster
Heating Tune Up
Cooling Tune Up
Front of Line Service
Service Fee Discount
Exclusive Promotions
No Contract


Plumbing Maintenance
Electrical Maintenance
Discounted Septic Pumping
Extended Warranties
Discount on Services
Home Value Booster
Heating Tune Up
Cooling Tune Up
Front of Line Service
Service Fee Discount
Exclusive Promotions
No Contract

Terms & Conditions: The V.I.P. Club is not a contract; you can cancel at any time. Dues collected before cancellation will not be reimbursed. Discounts are for future services only, not on day of joining. The membership dues must stay up to date for the benefits to be valid. The V.I.P. Club is transferable, 1) if the new homeowner will continue the monthly fee to maintain the membership 2) if the client transfers to a new residence. Drain stoppages are not included in the extended warranty. Failure of fixtures through abuse, misuse, neglect, vandalism, freezing, fire, flood or other acts of God will not be covered. Recurring services are performed once per year for each membership.

Meet The Founder

Robert Keith

Robert Keith

Robert Keith began his career in plumbing while serving in the United States Air Force, receiving his training at Sheppard Air Force Base. After 4 years as a plumber and pipefitter, he served 7 years as an instructor for the Air Force Civilian Service. Robert has experience in utilities, industrial, residential, construction, service, and repair. He has been trained and certified with items such as Uponor Pex, Tracpipe, propress, and megapress, and has received master plumbing licenses in three different states. In his 30+ years of experience, Robert has sought to transfer the military’s values of discipline, honesty, and pride to his work. At Hero Services in Knoxville, TN, our mission is to apply those same values when serving our clients.


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